Support Center

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Everything you need to know about our services, pricing, and process.

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Who is Filii Africa? expand_more
We are a pan-African digital agency building world-class tech solutions for local problems.
Where are you located? expand_more
We operate remotely with hubs in Lagos, Accra, and Nairobi.
Do you work with startups? expand_more
Yes, we specialize in helping early-stage startups build MVPs and scale their digital presence.
How can I join the team? expand_more
Keep an eye on our LinkedIn page for open roles in design, engineering, and strategy.
What tech stack do you use? expand_more
We use Python (Django), React, Flutter, and Tailwind CSS for most of our high-performance builds.
Do you offer SEO services? expand_more
Yes, all our websites are built with technical SEO best practices from day one.
Can you redesign my old website? expand_more
Absolutely. We perform a full UX audit before upgrading your site to modern standards.
Do you handle branding? expand_more
Yes, from logo design to complete brand identity systems and guidelines.
How much does a website cost? expand_more
Pricing depends on scope, but our project-based work usually starts at $1,500.
What is your payment structure? expand_more
Typically 50% upfront and 50% upon successful project completion.
Are there monthly fees? expand_more
Only if you opt for our maintenance, hosting, or security retainer packages.
Do you accept crypto? expand_more
We accept stablecoins (USDT/USDC) for international payments to simplify cross-border transactions.
How long does a project take? expand_more
Websites usually take 4-6 weeks; complex web apps take 10-16 weeks.
Do I own the source code? expand_more
Yes, 100%. Upon final payment, all intellectual property is transferred to you.
How do we communicate? expand_more
We use Slack for daily comms and bi-weekly Zoom/Meet calls for progress demos.
Do you provide content? expand_more
We offer copywriting as an add-on service to ensure your site's messaging is effective.
Do you build E-commerce? expand_more
Yes, we work with Shopify, WooCommerce, and custom-built e-commerce engines.
Can I make changes later? expand_more
Yes, we build with CMS tools (like Django Admin) so you can edit text/images yourself.
Do you offer free consults? expand_more
Yes, we offer a 20-minute strategy call to see if we are a good fit for your project.
Do you handle hosting? expand_more
We manage deployment to AWS, DigitalOcean, or cPanel depending on your needs.
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